RETURNS POLICY:
We want you to be 100% satisfied with our service therefore faulty products can be returned for a full refund, exchange of purchase or replacement product. You can exchange a product PROVIDING it is not a made to measure item – these are non refundable unless damaged. However the item must be unworn and the customer must pay for return postage.
If you wish to cancel an order please email us barkstarco@outlook.com and we will see what we can do for you. Unfortunately we cannot cancel orders in process.
In the unlikely event of your parcel being lost or stolen, we will refund HALF the cost of your purchase excluding postage. You must wait for four weeks after the expected arrival date before claiming your partial refund. Please note we cannot provide replacement lost/stolen items.
